999bg Terms and Conditions

999bg (999bg.win) is a licensed online gaming platform in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between 999bg and its users. By accessing 999bg's website, mobile app, or any of its services, you are deemed to have accepted these Terms.

The definitions of certain key terms used in this document are provided below:

• "Platform" — The 999bg website, mobile app, and all related services.
• "User" — Any individual who holds a registered account with 999bg.
• "Account" — A user's personal gaming account on the platform.
• "Bonus" — Promotional credits or offers provided by 999bg.
• "KYC" — Know Your Customer — the identity verification process.
• "Wagering" — A wagering requirement that must be met before bonus funds can be withdrawn.

To open an account with 999bg, you must meet the eligibility requirements listed below. All information provided at registration must be accurate, complete, and up to date. Providing false information may result in account closure.

• You must be at least 18 years of age.
• You must be a legal resident of Bangladesh.
• Each individual may operate one account only.
• You must provide your real name, phone number, and date of birth when registering.
• Multiple accounts cannot be opened from the same device or IP address.
• It is the user's own responsibility to keep their account password secure.

After registration, 999bg may request identity documents (NID/Passport/Driving License) and proof of address for KYC verification at any time. Failure to submit the required documents within the specified period may result in temporary account suspension.

999bg supports the most popular mobile payment methods in Bangladesh. Deposits are generally credited to your account instantly. The detailed deposit rules are outlined below.

• Minimum deposit amount: BDT 200 (two hundred taka).
• Maximum deposit per transaction: BDT 50,000.
• Supported payment methods: Mobile Banking, Nagad, Rocket.
• Deposits must be made only from a payment account registered in your own name.
• Depositing through a third party is strictly prohibited.
• If your deposit has not appeared in your account within 24 hours, please contact support.

999bg does not charge any deposit fees. However, your payment provider (Mobile Banking/Nagad) may apply their own charges — this is entirely governed by their own policies. Deposited funds are non-refundable, but your balance can be withdrawn at any time.

Withdrawing your winnings from 999bg is simple and fast. Withdrawals to verified accounts are typically processed within 15–30 minutes. The following conditions apply to all withdrawals.

• Minimum withdrawal amount: BDT 500.
• Maximum per withdrawal: BDT 1,00,000.
• Withdrawals will only be processed to the payment number registered on the account.
• Withdrawals may be delayed if KYC verification has not been completed.
• Wagering requirements must be met before withdrawing any winnings derived from a bonus.
• A maximum of three withdrawal requests can be made per day.

999bg complies with Anti-Money Laundering (AML) laws. 999bg reserves the right to report any suspicious transactions to the relevant law enforcement authorities. If your withdrawal request is declined, please contact support for details.

999bg regularly offers a variety of bonuses and promotional deals — welcome bonus, reload bonus, cashback, referral bonus, and more. Each bonus comes with its own terms and wagering requirements.

• Please read the specific terms of each offer before claiming a bonus.
• Wagering requirements are typically 10–30 times the bonus amount.
• Bonus funds cannot be withdrawn directly.
• You may not participate in the same promotion more than once.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.
• 999bg reserves the right to modify or cancel any bonus offer at any time.

The welcome bonus is available to new members only and can be claimed once after the first deposit. To receive a referral bonus, the referred person must successfully register and deposit the required amount.

Each game category on 999bg has its own specific rules. However, certain general rules apply across all games. You should familiarize yourself with the rules and payout structure of any game before you start playing.

• Bet limits vary by game and can be found in the game interface.
• If a game is cancelled due to a technical error, the wagered amount will be refunded.
• In Live Casino, the dealer's decision is final.
• If an event is cancelled in Sports Betting, the bet will be considered void.
• If the internet connection is lost, the outcome of any ongoing game will be determined according to server logs.
• Unusual patterns detected in any game may subject the account to investigation.

All games on 999bg are RNG certified to international standards. Game outcomes are entirely random with no predetermined patterns. Detailed rules for fish games, slots, Live Casino, and Sports Betting can be found on their respective pages.

The following activities are strictly prohibited on the 999bg platform. Violations may result in immediate account closure and forfeiture of all balances.

• Money laundering or transactions involving illegal funds.
• Creating or operating multiple accounts.
• Using bots, scripts, or automation software.
• Unauthorized access to another user's account.
• Attempting to hack or manipulate the platform's systems.
• Providing a false identity or fraudulent documents.
• Operating multiple accounts for the purpose of bonus abuse.
• Harassment or inappropriate behavior toward other members.
• Collusion or group manipulation of game outcomes.
• Entering into any gaming-related agreements outside the platform.

999bg reserves the right to temporarily suspend or permanently close any account under the following circumstances.

• If KYC documents are not submitted within the specified timeframe.
• If evidence of a terms violation is found.
• If suspicious financial activity is detected.
• By order of a court or regulatory authority.
• Account inactive for an extended period (more than 12 months).
• The user has requested to close their own account.

If an account is permanently closed, any remaining valid balance (excluding bonuses) will generally be refunded within 7 business days. However, if the closure is due to a breach of these Terms, the balance may be forfeited. A maintenance fee of BDT 50 per month will be deducted from inactive accounts.

999bg believes gaming is a form of entertainment — not a source of income. We encourage all our users to play responsibly. The following tools are available free of charge to everyone on the platform.

• Setting daily/weekly/monthly deposit limits.
• Setting a time limit for gaming sessions.
• Self-exclusion (temporary account break for a set period).
• Permanent self-exclusion — cannot be reversed once activated.
• Cooling-off period (24 hours to 6 months).
• Detailed reports on gaming history and spending.

If you notice any signs of gaming addiction, seek help immediately. Talk to family and friends, and consult a professional if needed. 999bg is committed to responsible gaming and our team is always here to support you.

999bg stores users' personal information with the highest level of security. Our full privacy policy is published separately. The key points are summarized here.

• Personal data is used solely for service improvement and KYC verification.
• Your information is never sold to third parties.
• Information may be shared with authorities under legal obligations.
• All transactions are secured with SSL encryption.
• Users may request to view or correct their personal data.

For more details, visit our Privacy Policy Visit the page.

999bg accepts no liability in the following circumstances.

• Game cancellation or loss due to internet disconnection.
• Delays or failures caused by third-party payment providers.
• Faults with the user's own device or software.
• Unexpected server maintenance or downtime.
• Damage resulting from cyberattacks or hacking.

In the event of a dispute, the maximum compensation shall be limited to the value of the specific transaction in question. These Terms are governed by the applicable laws of Bangladesh.

999bg reserves the right to change, amend, or update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The latest version of the terms will always be available on this page.
• We recommend visiting this page regularly.